Province-Wide Virtual UTI Appointments Across Alberta
Whether you live in Edmonton, Calgary, Red Deer, Lethbridge, Fort McMurray, Medicine Hat, Grande Prairie, St. Albert, Sherwood Park, or Airdrie, TelePlus Care connects every Alberta resident with a same-day virtual UTI consultation. CPSA-licensed physicians treat uncomplicated UTIs without an in-person visit.
Book Your Appointment Now
Alberta residents experiencing UTI symptoms such as burning urination, urgency, and pelvic pressure can book a same-day virtual visit with TelePlus Care from any community in the province. CPSA-licensed physicians treat uncomplicated UTIs in 15 to 20 minutes and issue antibiotic prescriptions you can fill at any Alberta pharmacy. The consultation may be covered by Alberta Health Care for eligible Alberta residents.
- Available province-wide to roughly 4.6 million Alberta residents
- Same-day UTI appointment available within 30 minutes
- The consultation may be covered by Alberta Health Care for eligible Alberta residents
- CPSA-registered physicians licensed to practise across all of Alberta
What Is a UTI?
A urinary tract infection (UTI) is a bacterial infection most commonly caused by E. coli that travels from the urethra into the bladder. UTIs are one of the most common reasons Alberta women see a primary care physician, and roughly half of women will experience at least one in their lifetime. Most uncomplicated UTIs respond to a 3 to 5 day course of antibiotics.
- Burning or stinging when urinating
- Frequent urgency, even after just voiding
- Cloudy, dark, or foul-smelling urine
- Pelvic pressure or lower abdominal cramping
- Pinkish or trace blood in the urine
Province-Wide Same-Day Virtual UTI Care
Wait times at walk-in clinics and emergency departments vary widely across Alberta, from urban Edmonton and Calgary to small towns in the Peace Country. TelePlus Care delivers a consistent, same-day virtual UTI visit to every corner of the province. From booking to prescription, most Alberta patients are done in under an hour.

Cities and Regions We Serve Across Alberta
TelePlus Care covers every Alberta postal code with active AHCIP coverage. We regularly see patients in:
- Edmonton, St. Albert, Sherwood Park, and the wider Edmonton Metro Region
- Calgary, Airdrie, Cochrane, Okotoks, and Chestermere
- Red Deer, Sylvan Lake, Lacombe, and Central Alberta agricultural communities
- Lethbridge, Medicine Hat, and southern Alberta
- Fort McMurray and the Regional Municipality of Wood Buffalo
- Grande Prairie, Peace River, and northern Alberta

When to Visit an Alberta Hospital Instead
Virtual care is appropriate for the majority of uncomplicated UTIs. However, certain symptoms point to a kidney infection or a complicated UTI and require an in-person workup at the nearest Alberta Health Services emergency department.
- Fever above 38.5 C with shaking chills
- Severe one-sided back or flank pain
- Persistent vomiting that prevents oral antibiotics
- Pregnancy with urinary symptoms
- No improvement after 48 hours of antibiotics

How a Province-Wide TelePlus Care Visit Works
Booking takes less than two minutes from any Alberta community with internet access.
- Step 1: Submit a confidential symptom intake form online
- Step 2: Your file is reviewed by a CPSA-licensed Alberta physician
- Step 3: Speak by phone or video for a 15 to 20 minute consultation
- Step 4: Receive your antibiotic prescription to fill at your chosen Alberta pharmacy
- Step 5: Receive a follow-up email with prevention guidance

Preventing Recurrent UTIs
Recurrent UTIs (three or more in a year) affect a significant proportion of Alberta women. Lifestyle measures, combined with medical strategies, can dramatically lower recurrence rates.
- Drink at least 2 litres of water daily
- Empty your bladder fully and within 15 minutes after intercourse
- Wipe front to back to limit bacterial transfer
- Avoid scented hygiene products and douches
- Discuss vaginal estrogen or prophylactic antibiotics with your physician if UTIs recur

About TelePlus Care
TelePlus Care is an Alberta-based virtual primary care clinic providing same-day visits across the province. Every consultation is delivered by a physician registered with the College of Physicians and Surgeons of Alberta. The consultation may be covered by Alberta Health Care for eligible Alberta residents, and our infrastructure is fully PIPEDA compliant. Your records are confidential and never shared without consent.

Your Fast and Convenient Healthcare Solution
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowServing Communities Across Alberta
Edmonton, Calgary, Red Deer, Lethbridge, Fort McMurray, Medicine Hat, Grande Prairie, St. Albert, Sherwood Park, Airdrie, Spruce Grove, Okotoks, Cochrane, Leduc, Camrose, and every other community across Alberta.
Teleplus care clinic is not an urgent care clinic. If you have an emergency please call 911 or go to the nearest urgent care facility.












