TelePlus Care

Return to Work Certificate in Richmond Hill

If your employer in Richmond Hill wants written confirmation that you are fit to return, start with a full assessment visit with a TelePlus Care provider by secure video or phone. The provider looks at your recovery and what your job asks of you before deciding. The assessment visit is $80, and the $60 certificate fee is charged only if you are cleared.

Book Return to Work Assessment

$80 assessment visit · $60 certificate only if approved

Richmond Hill patient discussing a return to work certificate with a TelePlus Care provider

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Quick Answer

TelePlus Care issues return to work certificates in Richmond Hill only after a full assessment with a Canadian licensed provider. The assessment visit is $80. The $60 certificate fee applies only if you are cleared to return; otherwise there is no certificate fee.

No certificate is issued without a full assessment visit with a provider first.
The assessment visit is billed like a regular appointment: $80 for patients in Richmond Hill.
The certificate fee is $60, charged only if the provider approves your return to work, through a secure payment link emailed after the visit.
Appointments run Monday to Friday 9 AM to 5 PM and Saturday 10 AM to 4 PM, Mountain Time, by secure video or phone.

Medically reviewed by Dr. Maher Jerudi, MD

Last reviewed: October 5, 2026

Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

Going back to work in Richmond Hill

Employers in Richmond Hill usually want documentation in writing, and a return after illness or injury is no exception. Before you resume your duties, a manager may ask for a provider to confirm that you are fit. The assessment takes place by video or phone, so you can arrange it from home while you finish recovering.

This is different from an ordinary doctor's note. A note covers the days you missed; a return to work certificate states that you are fit to resume your job, sets your return date and, if the provider thinks it is needed, lists temporary limits such as lighter duties or shorter shifts.

After a longer illness or an injury
After surgery or a hospital stay
Before going back to safety-sensitive work, such as driving, operating equipment or heavy lifting
When your employer or benefits plan sends its own fitness for work form

Provider reviewing a Richmond Hill patient's recovery before a return to work decision

How the assessment works from Richmond Hill

Every certificate starts with a full assessment visit. The provider decides after hearing about your illness or injury, your recovery and your duties at work.

Step 1: Book a visit online and choose "Return to Work Certificate".
Step 2: Meet the provider by secure video or phone. They review your illness or injury, your recovery and your job duties.
Step 3: The provider decides whether you are fit to return, and whether any restrictions are needed.
Step 4: If you are approved, we email you a secure link to pay the $60 certificate fee.
Step 5: Once it is paid, your signed certificate is emailed to you.

Secure online return to work assessment for patients in Richmond Hill

What it costs in Richmond Hill

Pricing comes in two parts. The assessment visit is billed like any other TelePlus Care appointment, and the certificate fee applies only when the provider clears you.

Assessment visit: $80.
Return to work certificate: $60, charged only if the provider approves your return to work.
Not approved: no certificate fee. The provider explains why and what to do next.

Get Started With Return to Work Certificate in Richmond Hill

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If you are not cleared yet, or need to be seen in person near Richmond Hill

Not every visit ends with a clearance. If it is too soon, or the provider needs a specialist report, test results or a hands-on exam first, there is no $60 certificate fee. The provider explains the next step, which could be more time off, a follow-up or an in-person visit.

Mackenzie Health's Richmond Hill Hospital serves the city and the York region if the provider decides you need to be seen in person. In an emergency, call 911 or go to the nearest emergency department. Health811 (dial 811) offers free nurse advice too.

Call 911 for chest pain, trouble breathing, signs of a stroke or heavy bleeding
Online visits are not for emergencies or for injuries that need a hands-on exam

When a Richmond Hill patient needs in-person care before returning to work

What to have ready for your visit

Bringing these to the visit usually means the provider can decide the same day.

The reason you were off work and when it started
Any hospital, specialist or test reports you have
A short description of your job duties, especially physical or safety-sensitive tasks
Your employer's form, if they gave you one

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Other Ontario Locations

We also provide this service in these Ontario communities:

Return to Work Certificate in Sarnia Return to Work Certificate in Sault Ste. Marie Return to Work Certificate in St. Catharines Return to Work Certificate in Stratford Return to Work Certificate in Sudbury Return to Work Certificate in Thunder Bay Return to Work Certificate in Timmins Return to Work Certificate in Toronto Return to Work Certificate in Vaughan Return to Work Certificate in Waterloo Return to Work Certificate in Welland Return to Work Certificate in Whitby

View All Ontario Locations

TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.

Ontario

Virtual care in Ontario: coverage & licensing

TelePlus Care offers patients in Richmond Hill and other Ontario communities, including Sarnia, Sault Ste. Marie, St. Catharines, and Stratford, a full return to work assessment by secure video or phone with a Canadian licensed provider. The $60 certificate fee applies only if the provider clears you to go back.

Licensed in Ontario

You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Ontario (CPSO) to care for patients in Ontario.

Public insurer: OHIP

Health care in Ontario is administered through Ontario Health Insurance Plan. The $80 return to work assessment visit is a private fee and is not billed to OHIP. The $60 certificate fee is charged only if you are cleared.

Free health advice

For free, publicly funded non-urgent health advice in Ontario, you can also call Health811.

Emergencies: call 911

Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.

What to expect from a TelePlus Care virtual visit in Richmond Hill

Book online

Choose the service you need and complete a short intake. No referral is needed.

Meet a doctor

Speak with a Canadian licensed doctor by phone or secure video, Monday to Friday 9:00 AM to 5:00 PM and Saturday 10:00 AM to 4:00 PM Mountain Time.

Leave with a plan

When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.

Know when to go in person

Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.

Want to hear from patients? Read TelePlus Care reviews on Google

Return to Work Certificate in Richmond Hill: Frequently Asked Questions

Two parts: the $80 assessment visit and the $60 certificate, which you pay only if the provider clears you.

No. Clearing someone for work is a medical decision, so a full assessment visit always comes first, and the certificate cannot be guaranteed in advance.

Then there is no $60 certificate fee. You will hear why, and what the next step is: more time off, a follow-up visit or an in-person exam.

It is a signed document confirming that a provider assessed you and found you fit to return. It gives your return date and, when the provider decides they are needed, any temporary limits on your duties. It is emailed to you once the certificate fee is paid.

No. A doctor's note covers time you were away; a return to work certificate confirms you are ready to go back and requires a full assessment. If you only need the missed days covered, book a doctor's note.

Yes, when the provider decides they are needed. The certificate states your return date and can list temporary limits, such as lighter duties or reduced hours.

No. TelePlus Care is a private virtual clinic, so the $80 assessment visit is not billed to OHIP. The $60 certificate fee is separate and is charged only if the provider approves your return to work.

Choose from the current appointment times shown in the booking form. Clinic hours are Monday to Friday 9 AM to 5 PM and Saturday 10 AM to 4 PM, Mountain Time, and availability changes with demand. You meet a Canadian licensed provider by phone or secure video, and the provider decides after the assessment whether you are cleared, so approval is never guaranteed.

Because care is virtual, TelePlus Care serves patients across Ontario, including Richmond Hill, Sarnia, Sault Ste. Marie, St. Catharines, and Stratford, and other communities — anywhere in the province with a phone or internet connection.