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Return to Work Certificate in Calgary

A return to work certificate, also called a fitness for work or medical clearance note, confirms you are well enough to go back to your job. From Calgary, you can have the full assessment by secure video or phone with a Canadian licensed provider. The assessment visit is covered with an active Alberta Health Card, or $80 without one, and the $60 certificate fee is charged only if you are cleared.

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Visit covered with an active Alberta Health Card, otherwise $80 · $60 certificate only if approved

Calgary patient discussing a return to work certificate with a TelePlus Care provider
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Quick Answer

In Calgary, a TelePlus Care return to work certificate is issued only after a full assessment visit with a Canadian licensed provider. The assessment visit is covered with an active Alberta Health Card, or $80 without one. If the provider clears you to return, the certificate is $60. If not, there is no certificate fee.

  • Every return to work certificate follows a full assessment visit; none are issued on request alone.
  • The assessment visit is billed like a regular appointment: covered for Alberta patients with an active Alberta Health Card, otherwise $80.
  • The certificate fee is $60, charged only if the provider approves your return to work, through a secure payment link emailed after the visit.
  • Visits are by secure video or phone, Monday to Friday 9 AM to 5 PM and Saturday 10 AM to 4 PM, Mountain Time.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:

Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

Going back to work in Calgary

Jobs in Calgary range from desk work downtown to running a crane on a construction site, and the same injury can mean very different things for each. Employers in physical or safety-sensitive roles, such as driving for work, operating equipment or working at heights, often want written clearance before you return. A video or phone visit from your condo or house saves a trip across the city while you are still recovering.

Employers often ask for this instead of a sick note. A sick note explains an absence, while the certificate confirms you can safely go back, names the date you return and can set out temporary restrictions, for example lighter work or reduced hours.

  • Before going back to operating equipment, driving for work or working at heights
  • After a back strain, such as from shovelling the driveway, in a physical job
  • Returning to a clinical placement or practicum shift after an illness
  • When an employer or benefits provider sends its own fitness for work form
Provider reviewing a Calgary patient's recovery before a return to work decision

How the assessment works from Calgary

The certificate is never issued on request alone. A provider first needs to understand what happened, how you are recovering and what your job involves.

  • Step 1: Book a visit online and choose "Return to Work Certificate".
  • Step 2: Meet the provider by secure video or phone. They review your illness or injury, your recovery and your job duties.
  • Step 3: The provider decides whether you are fit to return, and whether any restrictions are needed.
  • Step 4: If you are approved, we email you a secure link to pay the $60 certificate fee.
  • Step 5: Once it is paid, your signed certificate is emailed to you.
Secure online return to work assessment for patients in Calgary

What it costs in Calgary

Pricing comes in two parts. The assessment visit is billed like any other TelePlus Care appointment, and the certificate fee applies only when the provider clears you.

  • Assessment visit: covered for Alberta patients with an active Alberta Health Card. Without an active card, the visit is $80.
  • Return to work certificate: $60, charged only if the provider approves your return to work.
  • Not approved: no certificate fee. The provider explains why and what to do next.

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If you are not cleared yet, or need to be seen in person near Calgary

Not every visit ends with a clearance. If it is too soon, or the provider needs a specialist report, test results or a hands-on exam first, there is no $60 certificate fee. The provider explains the next step, which could be more time off, a follow-up or an in-person visit.

When the provider needs a hands-on exam, the Sheldon M. Chumir Health Centre at 1213 4 Street SW runs urgent care around the clock, and South Calgary Health Centre at 31 Sunpark Plaza SE is open 8 a.m. to 8 p.m. daily. Emergencies go to departments such as Foothills Medical Centre, Peter Lougheed Centre, Rockyview General Hospital or South Health Campus, and Health Link 811 can help you choose.

  • Call 911 for chest pain, trouble breathing, signs of a stroke or heavy bleeding
  • Online visits are not for emergencies or for injuries that need a hands-on exam
When a Calgary patient needs in-person care before returning to work

What to have ready for your visit

Bringing these to the visit usually means the provider can decide the same day. Patients in Calgary and the surrounding area, including Airdrie, Chestermere, Cochrane and Okotoks, book the same way.

  • The reason you were off work and when it started
  • Any hospital, specialist or test reports you have
  • A short description of your job duties, especially physical or safety-sensitive tasks
  • Your employer's form, if they gave you one

Return to Work Certificate in Calgary — Fast, Convenient Virtual Care

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TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.

Alberta

Virtual care in Alberta: coverage & licensing

TelePlus Care offers patients in Calgary and other Alberta communities, including Camrose, Canmore, Chestermere, and Cochrane, a full return to work assessment by secure video or phone with a Canadian licensed provider. The $60 certificate fee applies only if the provider clears you to go back.

Licensed in Alberta

You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.

Public insurer: AHCIP

Health care in Alberta is administered through Alberta Health Care Insurance Plan. The return to work assessment visit is covered with an active Alberta Health Card; without an active card the visit is $80. The $60 certificate fee is charged only if you are cleared.

Free health advice

For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).

Emergencies: call 911

Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.

What to expect from a TelePlus Care virtual visit in Calgary

Book online

Choose the service you need and complete a short intake. No referral is needed.

Meet a doctor

Speak with a Canadian licensed doctor by phone or secure video, Monday to Friday 9:00 AM to 5:00 PM and Saturday 10:00 AM to 4:00 PM Mountain Time.

Leave with a plan

When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.

Know when to go in person

Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.

Want to hear from patients? Read TelePlus Care reviews on Google

Return to Work Certificate in Calgary: Frequently Asked Questions

The certificate is $60, and it is charged only if the provider approves your return to work. The assessment visit before it is billed like a regular appointment: covered with an active Alberta Health Card, otherwise $80.

No. A provider has to assess you before deciding whether you are fit to return to work, so a full visit is always required first. The certificate is never guaranteed before that visit.

The $60 fee is not charged. The provider tells you the reason and the next step, such as more recovery time, a follow-up or an in-person assessment.

Yes. The provider weighs your recovery against what your particular job asks of you, so an office worker and a crane operator getting over the same injury may be advised differently. Describe your real duties during the visit. If you are cleared, the certificate can note temporary limits when the provider decides they are needed.

No. A doctor's note explains an absence. A return to work certificate confirms you are fit to go back, and it needs a full assessment visit. If you only need a note for the days you missed, book a doctor's note instead.

Clinic hours are Monday to Friday 9 AM to 5 PM and Saturday 10 AM to 4 PM, Mountain Time. Current appointment times are shown when you book, and availability changes with demand.

The assessment visit is covered with an active Alberta Health Card. Without an active card, the visit is $80. The $60 certificate fee is separate and is charged only if the provider approves your return to work.

Choose from the current appointment times shown in the booking form. Clinic hours are Monday to Friday 9 AM to 5 PM and Saturday 10 AM to 4 PM, Mountain Time, and availability changes with demand. You meet a Canadian licensed provider by phone or secure video, and the provider decides after the assessment whether you are cleared, so approval is never guaranteed.

Because care is virtual, TelePlus Care serves patients across Alberta, including Calgary, Camrose, Canmore, Chestermere, and Cochrane, and other communities — anywhere in the province with a phone or internet connection.

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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.

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