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TelePlus Care
Return to Work Certificate in Alberta
If your employer in Alberta wants written confirmation that you are fit to return, start with a full assessment visit with a TelePlus Care provider by secure video or phone. The provider looks at your recovery and what your job asks of you before deciding. The assessment visit is covered with an active Alberta Health Card, or $80 without one, and the $60 certificate fee is charged only if you are cleared.
Book Return to Work AssessmentVisit covered with an active Alberta Health Card, otherwise $80 · $60 certificate only if approved
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Quick Answer
TelePlus Care issues return to work certificates in Alberta only after a full assessment with a Canadian licensed provider. The assessment visit is covered with an active Alberta Health Card, or $80 without one. The $60 certificate fee applies only if you are cleared to return; otherwise there is no certificate fee.
- No certificate is issued without a full assessment visit with a provider first.
- The assessment visit is billed like a regular appointment: covered for Alberta patients with an active Alberta Health Card, otherwise $80.
- The $60 certificate fee is charged only on approval, through a secure link sent by email after your visit.
- Appointments run Monday to Friday 9 AM to 5 PM and Saturday 10 AM to 4 PM, Mountain Time, by secure video or phone.
Medically reviewed by Dr. Maher Jerudi, MD
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Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
Going back to work anywhere in Alberta
Across the province, plenty of people work far from a clinic that fits their schedule, whether that is on a farm, in a small town, on night shifts or partway through a camp rotation. Employers often want a clearance note before someone goes back to safety-sensitive work like operating equipment, commercial driving or working at heights. A video or phone assessment saves a long round trip during recovery.
Employers often ask for this instead of a sick note. A sick note explains an absence, while the certificate confirms you can safely go back, names the date you return and can set out temporary restrictions, for example lighter work or reduced hours.
- Before going back to operating equipment, commercial driving or working at heights
- Returning to a camp rotation after an illness or injury
- Going back to night or rotating shifts after time off
- When a benefits carrier or employer sends its own fitness for work form
How the assessment works from Alberta
Every certificate starts with a full assessment visit. The provider decides after hearing about your illness or injury, your recovery and your duties at work.
- Step 1: Book a visit online and choose "Return to Work Certificate".
- Step 2: Meet the provider by secure video or phone. They review your illness or injury, your recovery and your job duties.
- Step 3: The provider decides whether you are fit to return, and whether any restrictions are needed.
- Step 4: If you are approved, we email you a secure link to pay the $60 certificate fee.
- Step 5: Once it is paid, your signed certificate is emailed to you.
What it costs in Alberta
You pay for the assessment the same way as any TelePlus Care visit. The certificate itself is a separate charge, and it applies only if you are approved to return.
- Assessment visit: covered for Alberta patients with an active Alberta Health Card. Without an active card, the visit is $80.
- Return to work certificate: $60, charged only if the provider approves your return to work.
- Not approved: no certificate fee. The provider explains why and what to do next.
If you are not cleared yet, or need to be seen in person in Alberta
The provider may decide you need more recovery time, or may want more information first, such as test results, a specialist report or an in-person exam. If so, the $60 certificate fee is not charged, and you are told what comes next: more time off, a follow-up visit or an in-person appointment.
If the provider needs vital signs, a hands-on exam or a test before deciding, they will tell you to see a doctor in person nearby. Health Link 811 connects you with a registered nurse for free at any hour, and anything life-threatening needs 911 or the nearest emergency department.
- Call 911 for chest pain, trouble breathing, signs of a stroke or heavy bleeding
- Online visits are not for emergencies or for injuries that need a hands-on exam
What to have ready for your visit
Having these ready helps the provider make a decision in one visit.
- The reason you were off work and when it started
- Any hospital, specialist or test reports you have
- A short description of your job duties, especially physical or safety-sensitive tasks
- Your employer's form, if they gave you one
Return to work certificates in Alberta communities
The visit and the fees are the same wherever you are in Alberta. These pages add local details for each community.
Return to Work Certificate in Alberta — Fast, Convenient Virtual Care
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Other Alberta Locations
We also provide this service in these Alberta communities:
Return to Work Certificate in AirdrieReturn to Work Certificate in BeaumontReturn to Work Certificate in CalgaryReturn to Work Certificate in ChestermereReturn to Work Certificate in CochraneReturn to Work Certificate in EdmontonReturn to Work Certificate in Fort McMurrayReturn to Work Certificate in Grande PrairieReturn to Work Certificate in Hay LakesReturn to Work Certificate in LeducReturn to Work Certificate in LethbridgeReturn to Work Certificate in Medicine Hat
TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.
Alberta
Virtual care in Alberta: coverage & licensing
TelePlus Care offers patients in Alberta and other Alberta communities, including Airdrie, Beaumont, Beaverlodge, and Brooks, a full return to work assessment by secure video or phone with a Canadian licensed provider. The $60 certificate fee applies only if the provider clears you to go back.
Licensed in Alberta
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Alberta (CPSA) to care for patients in Alberta.
Public insurer: AHCIP
Health care in Alberta is administered through Alberta Health Care Insurance Plan. The return to work assessment visit is covered with an active Alberta Health Card; without an active card the visit is $80. The $60 certificate fee is charged only if you are cleared.
Free health advice
For free, publicly funded non-urgent health advice in Alberta, you can also call Health Link (811).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
What to expect from a TelePlus Care virtual visit in Alberta
Meet a doctor
Speak with a Canadian licensed doctor by phone or secure video, Monday to Friday 9:00 AM to 5:00 PM and Saturday 10:00 AM to 4:00 PM Mountain Time.
Leave with a plan
When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.
Know when to go in person
Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.
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