Confidential Online STI/STD Testing in Saint John
Saint John residents can arrange discreet STI and STD testing from home. A licensed doctor reviews your symptoms, exposure history, and risk factors by secure video, then issues a laboratory requisition. You provide your samples at a local Horizon Health collection site serving Uptown, the North End, or the West Side, and your results are reviewed privately.
Book Your Appointment Now
Saint John patients can book a confidential video visit for STI/STD testing. A licensed doctor reviews your symptoms and exposure history and issues a lab requisition for chlamydia, gonorrhea, syphilis, HIV, and other tests where indicated. You provide samples at a local Horizon Health lab, and results are reviewed privately. A licensed doctor reviews your intake before the visit and explains the safest next step.
- Private video consultation with a licensed doctor, usually within 30 minutes
- Lab requisition for chlamydia, gonorrhea, syphilis, HIV, and other tests where clinically indicated
- Provide samples at a Horizon Health collection site near you in Saint John
- Your intake helps the clinician understand your symptoms, history, and goals before the visit.
Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.
How Online STI/STD Testing Works for Saint John Patients
Confidential testing starts with a private video visit. A licensed doctor asks about your symptoms, recent exposures, and risk factors, then decides which tests are appropriate and issues a laboratory requisition. You attend a local collection site to give a urine sample, a swab, or a blood draw depending on the tests ordered. Common tests we can arrange include:
- Chlamydia and gonorrhea (urine NAAT or swab)
- Syphilis and HIV (blood test)
- Hepatitis B and C testing where indicated
- Herpes (HSV) testing when symptoms or exposure suggest it
- A review of your results, with treatment prescribed or arranged if anything is positive
Discreet Testing Without the Waiting Room
Many Saint John residents would rather not sit in a walk-in clinic or sexual health clinic waiting room. Our virtual service connects you with a licensed doctor within roughly 30 minutes, keeping the conversation about your sexual health private and available of judgment. If testing is appropriate, your requisition is sent so you can attend a Horizon Health collection site in Saint John or nearby Rothesay and Quispamsis at a convenient time.
Understanding Window Periods Before You Test
Timing matters with STI testing. Some infections take days to weeks after exposure before they can be detected reliably, a gap known as the window period. HIV and syphilis, for example, may not show up right after a recent exposure. During your video visit the doctor will help you decide when to test, and whether repeat testing later is recommended, so you do not get a falsely reassuring result from testing too soon.
- Chlamydia and gonorrhea can often be detected within about a week or two of exposure
- HIV and syphilis may take several weeks to become reliably detectable
- Your doctor may recommend a follow-up test to confirm results after the window period
- Tell the doctor the approximate date of your last possible exposure
When to Seek In-Person or Emergency Care
Online testing suits many people, but some situations need in-person or urgent care. Saint John residents can visit the Saint John Regional Hospital emergency department for the following:
- A possible recent high-risk HIV exposure within the last 72 hours — seek urgent in-person care, as post-exposure prophylaxis (PEP) is time-sensitive
- Severe pelvic pain or testicular pain, especially with fever
- High fever, feeling very unwell, or rapidly worsening symptoms
- Pregnancy with possible STI symptoms or exposure
- Painful sores, heavy discharge, or bleeding that is severe or alarming
How Your TelePlus Care Visit Works
Booking takes only a couple of minutes from any Saint John location with an internet connection.
- Step 1: Complete the secure, confidential intake form describing your symptoms and concerns
- Step 2: A licensed doctor reviews your case
- Step 3: Connect by video or phone to discuss your history and risk factors
- Step 4: Receive a lab requisition and attend a Horizon Health collection site near you
- Step 5: Your results are reviewed, and if anything is positive, treatment is prescribed or arranged
After Your Results: Treatment and Follow-Up
Once the lab processes your samples, your results are reviewed privately. If a result is positive, the doctor will discuss treatment options and can prescribe medication to a pharmacy near you, such as Shoppers Drug Mart, Lawtons, Sobeys Pharmacy, or a Walmart pharmacy in Saint John. We also discuss notifying recent partners and, where appropriate, retesting to confirm the infection has cleared. Public health follow-up may apply for certain reportable infections.
TelePlus Care — Online STI & STD Testing Serving Saint John
TelePlus Care is a virtual clinic providing confidential STI and STD testing to patients across Saint John, Rothesay, Quispamsis, Grand Bay-Westfield, and the wider Fundy region of New Brunswick. Our doctors are licensed to practise medicine. All consultations are conducted on PIPEDA-compliant infrastructure to protect your privacy. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit.
Confidential Online STI/STD Testing in Saint John — Fast, Convenient Virtual Care
Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.
Book Your Appointment NowExplore Our Saint John Services
Other New Brunswick Locations
We also provide this service in these New Brunswick communities:
Teleplus care clinic is not an urgent care clinic. If you have an emergency please call911 or go to the nearest urgent care facility.
Virtual care in New Brunswick: coverage & licensing
TelePlus Care connects patients in Saint John and other New Brunswick communities including Dieppe, Edmundston, Fredericton, and Miramichi with Canadian licensed doctors by phone or secure video — often the same day.
Licensed in New Brunswick
You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of New Brunswick (CPSNB) to care for patients in New Brunswick.
Public insurer: NB Medicare
Health care in New Brunswick is administered through New Brunswick Medicare. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to NB Medicare, and no referral, roster, or wait-list is required.
Free health advice
For free, publicly funded non-urgent health advice in New Brunswick, you can also call Tele-Care (811).
Emergencies: call 911
Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.
