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TelePlus Care

Confidential STI/STD Testing Online in London, Ontario

London residents can arrange private STI and STD testing without waiting at a walk-in clinic. A licensed doctor reviews your symptoms, exposure history, and risk factors over secure video, then issues a laboratory requisition. You provide samples at a LifeLabs or Dynacare site near Old North, Wortley Village, Masonville, Byron, Western University, or anywhere across Middlesex County.

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Confidential online STI testing for London, Ontario patients
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London, Ontario patients can book a confidential online STI/STD consultation with TelePlus Care. A licensed doctor reviews your exposure history and symptoms by video, then issues a lab requisition for testing such as chlamydia, gonorrhea, syphilis, and HIV. You attend a local LifeLabs or Dynacare collection site for samples. A licensed doctor reviews your intake before the visit and explains the safest next step.

  • Private video consultation with a licensed doctor, often within a day
  • Requisition issued for sample collection at a LifeLabs or Dynacare site near London
  • Tests arranged may include chlamydia, gonorrhea, syphilis, and HIV where indicated
  • Your intake helps the clinician understand your symptoms, history, and goals before the visit.
Medically reviewed by Dr. Maher Jerudi, MD
Last reviewed:

Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

How Online STI Testing Works in London

Testing begins with a confidential conversation rather than a swab. A licensed doctor reviews your symptoms, recent partners, and any known exposures over secure video, then chooses which tests fit your situation and issues a laboratory requisition. Consider arranging testing if any of the following apply:

  • Unprotected sex with a new or casual partner
  • A partner who has tested positive for an infection
  • Burning during urination, unusual discharge, or a new genital sore
  • Pelvic or testicular discomfort, or pain during sex
  • Wanting a routine sexual-health screen for reassurance

Which Tests a Physician Can Arrange

Following your consultation, the doctor orders testing based on your history and symptoms. Common tests arranged include chlamydia and gonorrhea (a urine NAAT sample or a swab) and syphilis and HIV (blood draws). Hepatitis or herpes testing may be added where your history or symptoms indicate. There is no one fixed panel listed here; only clinically appropriate tests are ordered. When results return, the doctor reviews them with you, and if any are positive, treatment is prescribed or arranged.

Online STI consultation for Middlesex County residents

Lab Collection Sites Across London and Middlesex County

In Ontario, sample collection runs through community labs such as LifeLabs and Dynacare. Your requisition lets you attend a site convenient to you, whether downtown, in Old North near Western University, around Masonville, in Byron or White Oaks, or out in St. Thomas, Strathroy, or Ilderton. If the doctor prescribes treatment after results, you can fill it at any London pharmacy, including Shoppers Drug Mart, Rexall, Walmart Pharmacy, a Metro or Food Basics pharmacy, or a neighbourhood independent pharmacy.

LifeLabs and Dynacare collection sites near London

Get Started With Confidential STI/STD Testing Online in London

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Window Periods: Why Timing Matters

No test can detect an infection immediately after exposure. Each infection has a window period — the time the body needs before a result becomes reliable. Chlamydia and gonorrhea often become detectable within about one to two weeks. HIV and syphilis can take several days to a few weeks, and sometimes longer, to appear on standard tests. Testing very soon after a possible exposure may mean the doctor asks you to test now and repeat later. Always share the date of your most recent possible exposure so timing can be planned.

Explanation of STI test window periods in London

When to Seek In-Person or Emergency Care

Online testing suits routine and uncomplicated situations. Some circumstances need in-person care instead — visit the emergency department at London Health Sciences Centre (Victoria Hospital or University Hospital), or speak with a doctor urgently, if any of the following apply:

  • A possible recent high-risk HIV exposure — PEP (post-exposure prophylaxis) works best within 72 hours, so seek urgent in-person care immediately
  • Severe pelvic or lower-abdominal pain, or testicular pain, especially with fever
  • High fever, feeling very unwell, or rapidly spreading genital sores
  • Pregnancy combined with STI symptoms or a known exposure
  • Heavy or unusual bleeding, or symptoms that are worsening quickly
When London patients should seek in-person STI care

How Your TelePlus Care STI Visit Works

Booking takes just a couple of minutes from anywhere in London and Middlesex with internet access.

  • Step 1: Complete the secure, confidential intake form about your symptoms and history
  • Step 2: A licensed doctor reviews your case
  • Step 3: Connect by video to discuss your risk and decide which tests are appropriate
  • Step 4: Receive a requisition and attend a LifeLabs or Dynacare collection site
  • Step 5: Your results are reviewed with you, and treatment is prescribed or arranged if needed
Steps for an online STI consultation in London

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Speak with a licensed doctor by secure video from anywhere in London, often on the same day.

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About TelePlus Care: STI & STD Testing Online for London

TelePlus Care is a virtual clinic offering confidential sexual-health consultations to patients across London and Middlesex County, including the large student communities at Western University and Fanshawe College. Our doctors are licensed and consultations run on PIPEDA-compliant infrastructure. The booking team confirms appointment timing, intake needs, and follow-up expectations before your visit. Appointment steps are confirmed before booking.

TelePlus Care serving London, Ontario

Confidential STI/STD Testing Online in London Fast, Convenient Virtual Care

Connect with a licensed healthcare provider from the comfort of your home. No referral needed — book your virtual appointment today.

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Teleplus care clinic is not an urgent care clinic. If you have an emergency please call911 or go to the nearest urgent care facility.

Ontario

Virtual care in Ontario: coverage & licensing

TelePlus Care connects patients in London and other Ontario communities including Markham, Milton, Mississauga, and Newmarket with Canadian licensed doctors by phone or secure video — often the same day.

Licensed in Ontario

You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of Ontario (CPSO) to care for patients in Ontario.

Public insurer: OHIP

Health care in Ontario is administered through Ontario Health Insurance Plan. TelePlus Care is a private virtual clinic — your flat-fee visit is not billed to OHIP, and no referral, roster, or wait-list is required.

Free health advice

For free, publicly funded non-urgent health advice in Ontario, you can also call Health811.

Emergencies: call 911

Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.

Confidential STI/STD Testing Online in London: Frequently Asked Questions

Yes. Your consultation is private and runs on PIPEDA-compliant infrastructure. The doctor reviews your history over secure video and issues a discreet lab requisition you take to a LifeLabs or Dynacare site near you. This is especially valued by Western University and Fanshawe College students who want privacy.

After your video visit, the doctor sends a requisition for sample collection at a LifeLabs or Dynacare site convenient to you in London, around Masonville, in Byron or White Oaks, or elsewhere in Middlesex County. You attend in person to provide a urine sample, swab, or blood draw as ordered.

It varies by infection. Chlamydia and gonorrhea may show within one to two weeks, while HIV and syphilis can take several days to a few weeks. Tell the doctor your most recent exposure date so testing is timed correctly, and be ready to repeat a test if you tested very early.

If you may have had a recent high-risk HIV exposure, post-exposure prophylaxis (PEP) is most effective when started within 72 hours. Do not wait for an online appointment — seek urgent in-person care at the London Health Sciences Centre emergency department (Victoria or University Hospital) right away.

Appointment details are confirmed before booking.

TelePlus Care is a private virtual clinic, so visits are not billed to Ontario Health Insurance Plan (OHIP) — you pay a flat visit fee and there is no wait-list or referral needed. Our doctors are licensed by the College of Physicians and Surgeons of Ontario (CPSO) to care for patients in Ontario. For publicly insured, non-urgent advice you can also call Health811.

Most London patients can book a same-day or next-day virtual visit with TelePlus Care — no roster, referral, or wait-list required. You connect with a Canadian licensed doctor by phone or secure video from home, and when appropriate a prescription is sent to your preferred London pharmacy.

Because care is virtual, TelePlus Care serves patients across Ontario, including London, Markham, Milton, Mississauga, and Newmarket, and other communities — anywhere in the province with a phone or internet connection.

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Medical Disclaimer: The information on this website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider before making any health-related decisions. If you are experiencing a medical emergency, call 911 immediately.

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