TelePlus Care

Return to Work Certificate in Surrey

A return to work certificate, also called a fitness for work or medical clearance note, confirms you are well enough to go back to your job. From Surrey, you can have the full assessment by secure video or phone with a Canadian licensed provider. The assessment visit is $80, and the $60 certificate fee is charged only if you are cleared.

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$80 assessment visit · $60 certificate only if approved

Surrey patient discussing a return to work certificate with a TelePlus Care provider

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Quick Answer

In Surrey, a TelePlus Care return to work certificate is issued only after a full assessment visit with a Canadian licensed provider. The assessment visit is $80. If the provider clears you to return, the certificate is $60. If not, there is no certificate fee.

No certificate is issued without a full assessment visit with a provider first.
The assessment visit is billed like a regular appointment: $80 for patients in Surrey.
The certificate fee is $60, charged only if the provider approves your return to work, through a secure payment link emailed after the visit.
Visits are by secure video or phone, Monday to Friday 9 AM to 5 PM and Saturday 10 AM to 4 PM, Mountain Time.

Medically reviewed by Dr. Maher Jerudi, MD

Last reviewed: October 5, 2026

Clinical content is reviewed for accuracy and scope. TelePlus Care appointments go ahead only when a doctor agrees it is the right call, after a real assessment, and the doctor will explain the next step if virtual care is not the right fit.

Going back to work in Surrey

Trades and logistics jobs in Surrey often call for a documented return-to-work date before you are back on the job. After an illness or injury, that usually means a medical clearance from a provider. The full assessment is done by secure video or phone, so you can get it started from home.

Employers often ask for this instead of a sick note. A sick note explains an absence, while the certificate confirms you can safely go back, names the date you return and can set out temporary restrictions, for example lighter work or reduced hours.

Returning to a trades job after an injury
Going back to a logistics role that involves lifting or driving
When a trades or logistics employer asks for a documented return date

Provider reviewing a Surrey patient's recovery before a return to work decision

How the assessment works from Surrey

The certificate is never issued on request alone. A provider first needs to understand what happened, how you are recovering and what your job involves.

Step 1: Book a visit online and choose "Return to Work Certificate".
Step 2: Meet the provider by secure video or phone. They review your illness or injury, your recovery and your job duties.
Step 3: The provider decides whether you are fit to return, and whether any restrictions are needed.
Step 4: If you are approved, we email you a secure link to pay the $60 certificate fee.
Step 5: Once it is paid, your signed certificate is emailed to you.

Secure online return to work assessment for patients in Surrey

What it costs in Surrey

You pay for the assessment the same way as any TelePlus Care visit. The certificate itself is a separate charge, and it applies only if you are approved to return.

Assessment visit: $80.
Return to work certificate: $60, charged only if the provider approves your return to work.
Not approved: no certificate fee. The provider explains why and what to do next.

Get Started With Return to Work Certificate in Surrey

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If you are not cleared yet, or need to be seen in person near Surrey

The provider may decide you need more recovery time, or may want more information first, such as test results, a specialist report or an in-person exam. If so, the $60 certificate fee is not charged, and you are told what comes next: more time off, a follow-up visit or an in-person appointment.

Surrey Memorial and Peace Arch hospitals serve Guildford, Newton, Cloverdale and the south of the city if the provider wants you examined in person. 8-1-1 HealthLink BC offers free nurse advice when you are unsure where to go.

Call 911 for chest pain, trouble breathing, signs of a stroke or heavy bleeding
Online visits are not for emergencies or for injuries that need a hands-on exam

When a Surrey patient needs in-person care before returning to work

What to have ready for your visit

Bringing these to the visit usually means the provider can decide the same day.

The reason you were off work and when it started
Any hospital, specialist or test reports you have
A short description of your job duties, especially physical or safety-sensitive tasks
Your employer's form, if they gave you one

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Other British Columbia Locations

We also provide this service in these British Columbia communities:

Return to Work Certificate in Vancouver Return to Work Certificate in Vernon Return to Work Certificate in Victoria Return to Work Certificate in West Vancouver Return to Work Certificate in White Rock Return to Work Certificate in Abbotsford Return to Work Certificate in Burnaby Return to Work Certificate in Campbell River Return to Work Certificate in Chilliwack Return to Work Certificate in Coquitlam Return to Work Certificate in Courtenay Return to Work Certificate in Cranbrook

View All British Columbia Locations

TelePlus Care is not an urgent care clinic. If you have an emergency, please call 911 or go to the nearest urgent care facility.

British Columbia

Virtual care in British Columbia: coverage & licensing

TelePlus Care offers patients in Surrey and other British Columbia communities, including Vancouver, Vernon, Victoria, and West Vancouver, a full return to work assessment by secure video or phone with a Canadian licensed provider. The $60 certificate fee applies only if the provider clears you to go back.

Licensed in British Columbia

You are seen by a Canadian licensed doctor authorized by the College of Physicians and Surgeons of British Columbia (CPSBC) to care for patients in British Columbia.

Public insurer: MSP

Health care in British Columbia is administered through Medical Services Plan. The $80 return to work assessment visit is a private fee and is not billed to MSP. The $60 certificate fee is charged only if you are cleared.

Free health advice

For free, publicly funded non-urgent health advice in British Columbia, you can also call HealthLink BC (811).

Emergencies: call 911

Online care is not for emergencies. For severe or rapidly worsening symptoms, call 911 or go to your nearest emergency department.

What to expect from a TelePlus Care virtual visit in Surrey

Book online

Choose the service you need and complete a short intake. No referral is needed.

Meet a doctor

Speak with a Canadian licensed doctor by phone or secure video, Monday to Friday 9:00 AM to 5:00 PM and Saturday 10:00 AM to 4:00 PM Mountain Time.

Leave with a plan

When clinically appropriate, you can receive a prescription, a note, a lab requisition, or a referral.

Know when to go in person

Virtual care is not for emergencies. Call 911 for an emergency, or 811 for free nurse advice.

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Return to Work Certificate in Surrey: Frequently Asked Questions

Two parts: the $80 assessment visit and the $60 certificate, which you pay only if the provider clears you.

No. Clearing someone for work is a medical decision, so a full assessment visit always comes first, and the certificate cannot be guaranteed in advance.

Then there is no $60 certificate fee. You will hear why, and what the next step is: more time off, a follow-up visit or an in-person exam.

Describe the physical parts of your work, such as lifting, climbing, driving or using tools and equipment, and any safety-sensitive tasks. The provider weighs these against your recovery before deciding. If you are not cleared, there is no certificate fee.

No. A doctor's note explains an absence. A return to work certificate confirms you are fit to go back, and it needs a full assessment visit. If you only need a note for the days you missed, book a doctor's note instead.

Clinic hours are Monday to Friday 9 AM to 5 PM and Saturday 10 AM to 4 PM, Mountain Time. Current appointment times are shown when you book, and availability changes with demand.

No. TelePlus Care is a private virtual clinic, so the $80 assessment visit is not billed to MSP. The $60 certificate fee is separate and is charged only if the provider approves your return to work.

Choose from the current appointment times shown in the booking form. Clinic hours are Monday to Friday 9 AM to 5 PM and Saturday 10 AM to 4 PM, Mountain Time, and availability changes with demand. You meet a Canadian licensed provider by phone or secure video, and the provider decides after the assessment whether you are cleared, so approval is never guaranteed.

Because care is virtual, TelePlus Care serves patients across British Columbia, including Surrey, Vancouver, Vernon, Victoria, and West Vancouver, and other communities — anywhere in the province with a phone or internet connection.